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Month: October 2020

Travel to Big Island Hawaiʻi in 2020

Travel to Big Island Hawaiʻi to end your 2020 in the best possible way. This is our advice at Kailani Tours. The end of 2020 is near and what a year it has been? The COVID-19 pandemic hit most of us in such an unexpected way, where most of us were not prepared to face […]

The Best Kona Coffee Tour In 2020 – Mountain Thunder

Our Best Kona Coffee Tour takes you on a drive to Mountain Thunder. If you ask us what make Mountain Thunder special? We would have to say that it is the fact that they hand-pick their coffee beans, they pay attention to the details and ensure that there is quality control during the whole process. […]

Kailani Tours Favorite Big Island Waterfalls

Waterfalls are considered majestic and truly stunning. Formed over the years and usually set against breath-taking backgrounds, waterfalls are truly one of nature’s most intriguing creations. Believe us when we say that the Big Island Waterfalls will not disappoint. As Big Island experts we decided to take the time to let you in on our […]

4 Amazing Big Island Hawaiʻi Attractions in 2020

After a crazy 2020 year, it is time for all of us to take a break. We at Kailani Tours want to share with you 4 amazing Big Island Hawaiʻi Attractions that you can visit in 2020 to take that much-needed break. A break for you could mean a relaxing walking tour, lying back on […]

4 Awesome Things To Do In Kona, Hawaiʻi For Free In 2020

We know that 2020 hit our budgets hard,, but you still need a break. That is why we at Kailani Tours compiled our list of things to do in Kona, Hawaiʻi for free. The list will give you insight on what you can do in Kona without it costing you a dime. Our list of […]

7 Amazing Big Island Activities That You Shouldn’t Miss In 2020

The Big Island of Hawaiʻi offers a variety of different activities. We at Kailani Tours wants to make sure that you know which activities you shouldn’t miss in 2020. In this article, we share with you our favourite volcano activities and our coffee, cloud forest and brewery tours. Let’s jump in. Big Island Volcano Activities […]

Kona Coffee in Hawaiʻi – A Taste of Local

Kona Coffee in Hawaiʻi is a must. In saying that we agree with the Hawaiʻi Guide when they say that coffee tours are one of the “Top 5 Things To Do on The Big Island”. Let us give you a taste of local by taking you on a Kona coffee tour. Here you can sample […]

Best Beaches on the Big Island – Kohala and Ka’u

Hawaiʻi is home to various beaches, each with its unique attractions. Some beaches are great for surfers and watersports where other beaches focus on family relaxation and exploration. Who wouldn’t want to see our beautiful turtles? Kailani Tours decided to make it easy for you by identifying the best beaches on the Big Island in […]

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KAILANI TOURS HAWAII | 808.938.4057 | [email protected] | 74-555 Honokohau St, Ste. B8, Kailua-Kona, HI 96740

Great Tour Guarantee

At Kailani Tours, our top priority is delivering unforgettable Big Island experiences. We’re confident that you’ll find our tours enriching and well worth your time. If for any reason you feel otherwise, please tell us. We’ll make it right, whether that means inviting you on another tour, issuing a refund, or providing a voucher for a future visit. Your time is precious, and we’re honored that you choose to spend it exploring the Big Island with us.

Here’s what we cannot guarantee:

You will see active lava flows

Mother Nature has her own schedule, and while we wish we could promise a spectacular lava show, it’s truly up to the forces of the earth.

You’ll have full access to every part of the parks.

Volcano National Park areas are subject to closures based on safety assessments by park officials. As always, safety is our top priority and we can easily adapt our itinerary to make sure you get the best experience possible.

You’ll experience perfect weather

The Big Island’s weather can be as unpredictable as it is beautiful. We can’t guarantee sunshine and clear skies every day, but the dynamic weather is part of the island’s charm.

We value your decision to discover the Big Island with us, and we’re committed to making your tour a highlight of your Hawaii visit.

FREE CANCELLATIONS

With Trip Protection (Highly Recommended)

For a small fee (15%), Trip Protection allows you to cancel or reschedule your tour at any time – for any reason – up to 1 hour prior to trip departure. You will be reimbursed for the FULL amount of each ticket, less the cost of trip protection and processing fees. 

You may opt in or opt out of Trip Protection at the time of booking, either online or over the phone.

Without Trip Protection

You may cancel or reschedule your tour up to 48 hours before your tour’s scheduled departure to avoid fees or penalties. 

Refunds are not possible within 48 hours of your tour’s departure time, however, we will make every effort to accommodate rescheduling your booking to another date, if you so desire.

Please Note: Our tours operate rain or shine, though itineraries may be adjusted in response to severe weather conditions. Access to certain parts of Hawaiʻi Volcanoes National Park, including during events like active lava flows or eruptions, may be restricted or closed by park officials without notice. In such cases, Kailani Tours does not offer partial refunds for any part of the tour affected by these restrictions.

With our vast experience navigating these occasional closures, you can trust that we will make the absolute most of your day with us, no matter the conditions.

Lowest Price Guarantee

We guarantee the absolute lowest price on all experiences we sell. If you find the same product cheaper within three days of booking or while you’re in your destination, we’ll refund the difference.

It’s Easy To Do: 

Gather your information

Assemble your Kailani Tours receipt and the proof of the lower price you found.

Send it to us

Email [email protected] with the documents, your name, and your home address. 

We’ll review 

We’ll examine your materials and get in touch as soon as we can. 

Receive your refund 

If everything checks out, we’ll refund you the difference between the two prices.