Leave No Trace

American Hiking Society on general tips to hike and be considerate to the area.  Our Volcano Hiking Tour is our most active tour where you can experience the beauty and culture of the Island of Hawaiʻi.

Leave what you find, take only photos and memories.

1. Plan ahead and prepare. Know the type of terrain and possible weather conditions you might encounter. Minimize impacts by keeping groups small and avoiding high use times for the trail. Walking single file and avoiding shortcuts will limit damage to the trail and surrounding ecosystems.

2. Travel and camp on durable surfaces. Focus activity on resilient ground. Surfaces consisting of sand, gravel, rock, snow, or dry grass are durable and can withstand heavy use. Walk through mud/puddles to avoid widening the trail.

3. Dispose of waste properly. Pack it in, pack it out! This includes not only food wrappers, but also biodegradable waste such as banana peels, etc. Also practice “negative trace” by picking up trash left by others. Dispose of human waste in catholes dug 6-8 inches deep in soil at least 200 feet from any water source. Pack out all toilet paper and hygiene products.

4. Leave what you find. You can look, but please don’t take. Leave everything that you find in the wilderness where it belongs. Avoid moving rocks, picking plants, and disturbing cultural or historic artifacts.

5. Minimize campfire impacts. Keep your campfire small—or go without. Use previously constructed fire rings or mounds. Only burn small diameter wood found on the ground. Do not damage live or fallen trees. Be aware of the level of fire danger of the area. Make sure your campfire is completely smothered before you leave camp. Small camping stoves are much more efficient for cooking, and leave no impact on the site.

6. Respect wildlife. Let the wild be wild. Keep your distance and do not attract or approach animals. Never feed them food intended for humans as this disrupts their natural foraging habits. Control pets in natural areas and always keep them restrained.

7. Be considerate of other visitors. Show respect for other trail users. Keep voices/noises from getting intrusively loud. Obey any posted trail rules including rights of way. Orient rest spots and campsites away from the trail. Attempt to minimize visual impacts by wearing clothes that are earth tone colors (unless, of course, hiking in the vicinity of hunters): brown, green, tan or black.


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At Kailani Tours, our top priority is delivering unforgettable Big Island experiences. We’re confident that you’ll find our tours enriching and well worth your time. If for any reason you feel otherwise, please tell us. We’ll make it right, whether that means inviting you on another tour, issuing a refund, or providing a voucher for a future visit. Your time is precious, and we’re honored that you choose to spend it exploring the Big Island with us.

Here’s what we cannot guarantee:

You will see active lava flows

Mother Nature has her own schedule, and while we wish we could promise a spectacular lava show, it’s truly up to the forces of the earth.

You’ll have full access to every part of the parks.

Volcano National Park areas are subject to closures based on safety assessments by park officials. As always, safety is our top priority and we can easily adapt our itinerary to make sure you get the best experience possible.

You’ll experience perfect weather

The Big Island’s weather can be as unpredictable as it is beautiful. We can’t guarantee sunshine and clear skies every day, but the dynamic weather is part of the island’s charm.

We value your decision to discover the Big Island with us, and we’re committed to making your tour a highlight of your Hawaii visit.


With Trip Protection (Highly Recommended)

For a small fee (15%), Trip Protection allows you to cancel or reschedule your tour at any time – for any reason – up to 1 hour prior to trip departure. You will be reimbursed for the FULL amount of each ticket, less the cost of trip protection and processing fees. 

You may opt in or opt out of Trip Protection at the time of booking, either online or over the phone.

Without Trip Protection

You may cancel or reschedule your tour up to 48 hours before your tour’s scheduled departure to avoid fees or penalties. 

Refunds are not possible within 48 hours of your tour’s departure time, however, we will make every effort to accommodate rescheduling your booking to another date, if you so desire.

Please Note: Our tours operate rain or shine, though itineraries may be adjusted in response to severe weather conditions. Access to certain parts of Hawaiʻi Volcanoes National Park, including during events like active lava flows or eruptions, may be restricted or closed by park officials without notice. In such cases, Kailani Tours does not offer partial refunds for any part of the tour affected by these restrictions.

With our vast experience navigating these occasional closures, you can trust that we will make the absolute most of your day with us, no matter the conditions.

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We guarantee the absolute lowest price on all experiences we sell. If you find the same product cheaper within three days of booking or while you’re in your destination, we’ll refund the difference.

It’s Easy To Do: 

Gather your information

Assemble your Kailani Tours receipt and the proof of the lower price you found.

Send it to us

Email [email protected] with the documents, your name, and your home address. 

We’ll review 

We’ll examine your materials and get in touch as soon as we can. 

Receive your refund 

If everything checks out, we’ll refund you the difference between the two prices.