Private Tours on the
Big Island of Hawaii

What should I bring on a Signature Private Tour?
Kailani Tours Hawaii will provide your meals, snack baskets, beverages, hiking gear, jackets, parkas, umbrellas, flashlights, other related gear for all weather conditions, and items to help with car sickness/nausea. Please come prepared with close-toed shoes, a hat, sunscreen, and a charging cord for your phone.

What are the benefits of a Private tour?
The most common reasons for guests to choose a private tour over a public tour include: 

• the ability to go at your own pace
• a customizable itinerary with tour flexibility, customizable timing, customizable pickup/drop off locations
• upgraded meals/snack baskets and beverages
• not waiting on rouge public participants, more intimate
• any age is permitted, and you’ll be placed with a tenured guide.

We have luxury SUVs available for smaller parties (1-5 passengers) and Mercedes Sprinter or Streamliner Vans for larger parties (5-12 passengers).

Can you accommodate wheelchairs?
Though we have a compact collapsible wheelchair available for guests, our guides cannot push/assist with wheelchair mobility. Our tours are active and require some physical exertion. While on tour guests may experience some or all of the following: a large step up into the van, tight aisles, steep hills in either direction, stairs, uneven surfaces, wet surfaces, and loose sand. If you have any questions or would like to know more details about the physical aspects of your specific tour, please contact Kailani Tours staff at 808-938-4057 or [email protected].

Is this tour all-inclusive?
This tour includes a variety of refreshments and snacks in the vehicle and covers all tastings, meals, and entrance fees required. We work closely with coffee roasters, wineries, and other establishments on the island to bring you exclusive tastings and experiences.

Can you accommodate dietary needs and restrictions on this tour?
We want to accommodate dietary restrictions and allergy requests as much as possible for each of our guests. Please, notify us immediately if anyone in your party is vegan, vegetarian, gluten-free, lactose-intolerant, or has any food-related allergies. By notifying us early, we can be best prepared for your tour meal/snack basket/beverage needs. Should there be no contact by 2:00 PM, the day prior to your tour, the meals ordered on your behalf will default to regular with no restrictions. Since gathering these details is time sensitive, we look forward to hearing from you soon.

I’m traveling with children, what should I know?
Infants, toddlers, or children under 5 years of age are not permitted on public tours, a private tour will need to be secured for families traveling with small children. To abide by Hawaiʻi State Law all children 3 years and younger must be in a proper safety seat. Children ages 4 to 7 who weigh between 40 and 80 pounds and are less than 57 inches tall must be in a booster seat. We have all child seat options available upon request. Please, notify us of your children’s age and seat requirements as soon as possible.

Is alcohol allowed on tour?
Hawai’i laws do not permit the consumption of or an open container of alcohol in any vehicle. There are stops on the tours that offer adult beverages that you are able to purchase specifically. We ask you to remember restrooms are not always readily available and motion sickness is already a common occurrence on island roads. We ask that you drink responsibly while in our care. Kailani Tours reserves the right to ask a guest to disembark if necessary.

What locations do you pick up from?
On a private tour, your guide has flexibility. As long as our operations department approves your pick-up location as fit and safe for our vehicles, we can pick your Ohana up at any resort or private home.

Are tips or gratuities required?
Tips and gratuities are not required, they are greatly appreciated though. Your guide works hard to keep you safe, entertained, and satisfied for 11+ hours. The wealth of information you’ll be exposed to is impressive. The guides spend a lot of time training and perfecting their skills for you. So, if you enjoy yourself, if your guide gives impeccable attention to your needs, and if you feel safe in their care, then show them your appreciation for a job well done!