Respect the Culture: Dos and Don’ts When You’re in Hawaiʻi

turtle on black sand beach

MCameron for Royal Hawaiʻian Movers on respecting the Hawaiʻian Culture.  Let our informative guides educate you on the history and culture of the best of the  Big Island as you sit back in comfort and luxury on one of our many tour offerings. Today, many people know Hawaiʻi as the 50th state. However, if you […]

The Unbelievable Legend Of The Hawaiʻian Menehune Will Blow You Away

Onomea-Bay-volcano-tour

Megan Shute for Only In Your State on the legend of the Hawaiʻian Menehune.  Join us in comfort and luxury to experience the raw beauty and culture of the Big Island.  Kailani Tours has over ten years experience with the best guides offering a front row seat on the best the island has to offer. […]

Lāʻau Letters: Native Plants of Kaʻū (Māmane)

Wild Hawaiʻi on the native plants of Ka’u.  Join us for the best luxury tour on the Big Island to safely see the raw beauty of the Volcano in comfort. This article by Jodie Rosam was featured in The Kaʻū Calendar News Briefs on October 23rd, 2021. Pahala, Hawaiʻi Welcome to Lāʻau Letters: Native Plants of Kaʻū. […]

Here Are The 5 Richest People In Hawaiʻi And What They Do

Kailua Kona, Hawaii

Megan Shute for Only In Your State on the most affluent in Hawaiʻi and their roles.  Join us for the best luxury tour experience on the Big Island. Approximately 30 percent of Hawaiʻi’s residents reportedly earn more than $100,000 each year, with 5.5 percent of residents reporting more than $200,000 in income annually. And then […]

These 15 Jaw Dropping Places In Hawaiʻi Will Blow You Away

Kilauea Caldera in Hawaii

Megan Shute for Only In Your State on 15 beautiful places in Hawaiʻi.  Join us on our Volcano Explorer tour leaving from either Waikoloa or Kona to experience Hawaiʻi National Volcanoes Park, the crown jewel of the Big Island. Easily the most unique state in America, the Hawaiʻian Islands are home to countless stunning landscapes […]

12 Easy Hikes To Add To Your Outdoor Bucket List In Hawaiʻi

Megan Shute for Only In Your State on 12 Hawaiʻian hikes to add to your bucket. list.  Our Volcano Explorer tour visits the crown jewel of the Big Island, Hawaiʻi Volcanoes National Park and Thurston Lava Tube. The Hawaiʻian Islands are home to some of the world’s best hiking – but not everyone is experienced […]

Benefits of Hiking – Physical and Mental

Enjoy the benefits of hiking in one of our newest tour offerings – Volcano Hiking Adventure. Here’s another good article on the benefits of hiking from HikingInk. The benefits of hiking make a long, healthy list! Hiking’s health perks include physical and mental benefits. Spending time outdoors on the trail comes with a LOT of […]

Great Tour Guarantee

At Kailani Tours, our top priority is delivering unforgettable Big Island experiences. We’re confident that you’ll find our tours enriching and well worth your time. If for any reason you feel otherwise, please tell us. We’ll make it right, whether that means inviting you on another tour, issuing a refund, or providing a voucher for a future visit. Your time is precious, and we’re honored that you choose to spend it exploring the Big Island with us.

Here’s what we cannot guarantee:

You will see active lava flows

Mother Nature has her own schedule, and while we wish we could promise a spectacular lava show, it’s truly up to the forces of the earth.

You’ll have full access to every part of the parks.

Volcano National Park areas are subject to closures based on safety assessments by park officials. As always, safety is our top priority and we can easily adapt our itinerary to make sure you get the best experience possible.

You’ll experience perfect weather

The Big Island’s weather can be as unpredictable as it is beautiful. We can’t guarantee sunshine and clear skies every day, but the dynamic weather is part of the island’s charm.

We value your decision to discover the Big Island with us, and we’re committed to making your tour a highlight of your Hawaii visit.

FREE CANCELLATIONS

With Trip Protection (Highly Recommended)

For a small fee (15%), Trip Protection allows you to cancel or reschedule your tour at any time – for any reason – up to 1 hour prior to trip departure. You will be reimbursed for the FULL amount of each ticket, less the cost of trip protection and processing fees. 

You may opt in or opt out of Trip Protection at the time of booking, either online or over the phone.

Without Trip Protection

You may cancel or reschedule your tour up to 48 hours before your tour’s scheduled departure to avoid fees or penalties. 

Refunds are not possible within 48 hours of your tour’s departure time, however, we will make every effort to accommodate rescheduling your booking to another date, if you so desire.

Please Note: Our tours operate rain or shine, though itineraries may be adjusted in response to severe weather conditions. Access to certain parts of Hawaiʻi Volcanoes National Park, including during events like active lava flows or eruptions, may be restricted or closed by park officials without notice. In such cases, Kailani Tours does not offer partial refunds for any part of the tour affected by these restrictions.

With our vast experience navigating these occasional closures, you can trust that we will make the absolute most of your day with us, no matter the conditions.

Lowest Price Guarantee

We guarantee the absolute lowest price on all experiences we sell. If you find the same product cheaper within three days of booking or while you’re in your destination, we’ll refund the difference.

It’s Easy To Do: 

Gather your information

Assemble your Kailani Tours receipt and the proof of the lower price you found.

Send it to us

Email [email protected] with the documents, your name, and your home address. 

We’ll review 

We’ll examine your materials and get in touch as soon as we can. 

Receive your refund 

If everything checks out, we’ll refund you the difference between the two prices.